Shipping policy

At MODA, every order is carefully prepared and packaged to ensure it arrives in excellent condition.

Order Processing

Orders are typically processed within 1–2 business days after payment has been received and verified.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Methods

We offer multiple shipping options at checkout:

Economy Shipping
Standard Shipping
Expedited Shipping

Delivery estimates are provided by the shipping carrier and begin once your order has been processed.

Delivery

Delivery times are estimates only and are not guaranteed.

MODA is not responsible for shipping delays caused by weather, carrier service interruptions, holidays, incorrect shipping information provided by the customer, or other circumstances beyond our control.

Shipping Address

Please verify that your shipping address is accurate before completing your purchase.

MODA is not responsible for orders shipped to incorrect addresses provided during checkout.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, MODA is not responsible for lost, stolen, or misplaced packages.

If you experience a delivery issue, we recommend contacting the shipping carrier directly to initiate a claim.

Incorrect or Damaged Orders

If you receive an incorrect or damaged item, please contact us within 3 days of delivery.

To help us resolve the issue as quickly as possible, include:

Your order number
A description of the issue
Clear photos of the item received

All claims are subject to review before an exchange or replacement is approved.

International Shipping

International shipping may be available for select destinations. Shipping rates, customs duties, taxes, and import fees are the responsibility of the customer unless otherwise stated.